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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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McKenzie Harris

April 18, 2025

5  out of  5
rating by McKenzie Harris
"Olivia Trent was able to give me great insight and gave amazing customer service."
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Natalie Salmeron

April 18, 2025

5  out of  5
rating by Natalie Salmeron
"Working with this team has been a wonderful experience! Olivia had the best customer service and really helped me understand everything my insurance policy entailed. I cannot recommend this office and this team more!"
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Nathan Christen

April 17, 2025

5  out of  5
rating by Nathan Christen
"Big thanks to our local agent Jack for the quick and easy transition of our home & auto coverage to State Farm at a great rate. Highly recommended!"
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Whitney Villasana

April 16, 2025

5  out of  5
rating by Whitney Villasana
"Thanks to Jack I can breathe a little better. Having a teenager get a license not only hurts your heart but it can hurt your pockets! Jack was exceptional and now we’re paying even less than before we added our teenager on!! I cannot thank him enough."
We responded:
"Whitney, thank you for the kind review and letting people know about your experience! A lot of people don't know about all the discounts available for young drivers and I'm glad Jack was able to help out with that! -Andrew"
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Jolynn Trent

April 11, 2025

5  out of  5
rating by Jolynn Trent
"The agency is great very friendly and very helpful. Care cares about people. Nice employees try them out. You’ll be glad you did."
We responded:
"Jolynn, thank you for the kind review and your support! We strive to have the best customer service in the insurance industry and I appreciate when customers notice! We appreciate your business! -Andrew"
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Pamela Combs

April 10, 2025

5  out of  5
rating by Pamela Combs
"Thank you Nick for your great customer service. Wonderful team."
We responded:
"Pamela, we appreciate the 5 star review and for being a longtime customer of our local office! Thank you for your kind words about Ashley! We're very fortunate to have her on our customer service team! -Andrew"
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Ian B

April 4, 2025

5  out of  5
rating by Ian B
"Great customer service"
We responded:
"Ian, thank you for the review! I'm glad you had such a great customer service experience with our office! Please reach out if we can help with anything else! -Andrew"
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Well Educated

April 2, 2025

5  out of  5
rating by Well Educated
"I have been with Andrew Wade and fellow staff for a few years now and I am absolutely amazed at how professional his team is Nick, Ashley and everyone else thank you so much for going above and beyond thank you so much."
We responded:
"Thank you for the 5 star review and supporting our small business! -Andrew"
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TAG Org

March 26, 2025

5  out of  5
rating by TAG Org
"Worked with Jack (not Jake! 😂). Exceptional customer service, he didn't mind my loads of questions, nor me verifying everything a few times. He was very helpful to direct me in savings and the needs of my insurance. State Farm Lexington location is the best. 😎"
We responded:
""Jack not Jake" from State Farm, love it! Thank you for this 5 star review! Glad you had such an awesome customer service experience with us! We appreciate your business! -Andrew"
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Doug Thacker

March 24, 2025

5  out of  5
rating by Doug Thacker
"The staff has been very professional. I have been so pleased with the attention to detail for both our auto and home. First class and would recommend to anyone."
We responded:
"Doug, thank you for the awesome review and trusting our office with your auto insurance and home insurance! We appreciate your business! -Andrew"
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Francis Roche

March 21, 2025

5  out of  5
rating by Francis Roche
"Wonderful customer service. Andrew has a very knowledgeable staff willing to answer any question you might have. I spoke with Jack for a policy review meeting and I was very impressed with his insight"
We responded:
"Fran, appreciate this review and your support! Thanks for being a longtime home insurance customer and always willing to meet to review those policies! -Andrew"
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Alexius Burress

March 21, 2025

5  out of  5
rating by Alexius Burress
"My local Lexington office has always provided excellent service when it comes to renters insurance! They are quick to answer questions and always reach out asking if we need additional help. I would highly recommend Andrew Wade as your local State Farm agent! :)"
We responded:
"Alexius, thank you for taking the time to leave a review and sharing your experience! We pride ourselves on service and it's great to hear when our customers see that! Thank you for trusting us to handle your renters insurance! -Andrew"
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Allison Saylor

March 21, 2025

5  out of  5
rating by Allison Saylor
"Amazing, easy experience! Handled everything quickly, couldn’t recommend them enough!"
We responded:
"Allison, thank you for the 5 star review! I'm glad you had such a great customer service experience! -Andrew"
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Natosha McGuire

March 20, 2025

5  out of  5
rating by Natosha McGuire
"10/10 for these guys always answer my question and I know that my family is covered if something was to happen. Thanks for always being there ☺️"
We responded:
"Thank you for the review Natosha! We appreciate your business and I'm glad you always have such a great customer service experience every time you call! -Andrew"
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Marc Heft

March 19, 2025

5  out of  5
rating by Marc Heft
"During a recent annual review, Noah explained coverage and options for all my of policies in detail and was very helpful."
We responded:
"Marc, thank you for the 5 star review and taking time to meet with Noah to review your auto insurance and home insurance! We appreciate your business! -Andrew"
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Brenda Rogers

March 17, 2025

5  out of  5
rating by Brenda Rogers
"Ashley is a angel !! She is always friendly and listens to your needs outstanding customer service!!!!"
We responded:
"Brenda, thank you for the review and kind words! We're lucky to have Ashley leading our customer service team and she loves to help! -Andrew"
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Mary Houston

March 14, 2025

5  out of  5
rating by Mary Houston
"10/10. Would recommend to anyone."
We responded:
"Thank you for the review, Mary! We're glad to have you as an auto insurance customer and appreciate your support! -Andrew"
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ultradudemanbob

March 14, 2025

5  out of  5
rating by ultradudemanbob
"I spoke with Jack, so efficient, helped explain things knew to me, very helpful. Made the process much easier and smoother than I expected."
We responded:
"We appreciate the vote of confidence, Bob! Jack does an AWESOME job helping our customers setup their auto insurance, I'm glad he was able to help! -Andrew"
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Luis Angel

March 14, 2025

5  out of  5
rating by Luis Angel
"Excelente trabajo, recomiendo mucho esta oficina gracias Nidia ,muy rápido todo y excelente atención"
We responded:
" Luis, ¡gracias por tus amables palabras sobre nuestra oficina! ¡Somos afortunados de tener a Nidia y le agradecemos que confíe en nuestra agencia con su seguro de automóvil!"
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Brett Long

March 14, 2025

5  out of  5
rating by Brett Long
"Let me tell you about my experience with Noah Shank! What an experience it was! Great guy, greater hair… bonded a notary for me and I really appreciated it! I appreciated his personality more though. Caring and considerate could be two words to describe an absolute professional that Noah Shank is! He knows way more about insurance and bonds than I do… I would be stuck in the gutter of fine word print if I didn’t have Mr.Shank help me out! 5 Stars well earned can’t wait to work with him more!!"
We responded:
"Thank you for the 5 star review Brett! Noah definitely goes above and beyond on customer service! We are fortunate to have him. -Andrew "
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Ryan Weddington

March 14, 2025

5  out of  5
rating by Ryan Weddington
"That Noah shank guy can really sell some insurance"
We responded:
"Ryan, thank you for the 5 star review! Noah is all about finding the right solutions and we agree, he's awesome! -Andrew"
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Steve Ramsey

March 13, 2025

5  out of  5
rating by Steve Ramsey
"Very helpful. Engaged with my issues and went out of their way to find resolve. My favorite thing about the people of this office is that I had multiple people reach out to me well after the sell. Lucky to be a client!"
We responded:
"Thank you for the 5 star review, Steve! We appreciate your support of our small business! -Andrew"
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Maddie Carpenter

March 7, 2025

5  out of  5
rating by Maddie Carpenter
"Jack was really helpful ❤️"
We responded:
"Maddie, we appreciate the 5 star review and thank you for trusting us with your auto insurance! -Andrew"
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Jodi Franke

March 7, 2025

5  out of  5
rating by Jodi Franke
"Great office! Everyone is personable, and knowledgeable. I'm a client for a couple years now, and plan on many more years to come. 🙂"
We responded:
"Jodi, thank you for the 5 star review and being a longtime auto insurance customer! We appreciate your trust and your business! -Andrew"
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Dafeljim Lion garcia

March 6, 2025

5  out of  5
rating by Dafeljim Lion garcia
"Excelente servicio"
We responded:
"¡Agradecemos la reseña de Dafeljim Lion García! ¡Gracias por ser cliente de seguros de automóviles! -Andrew"