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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JSH19

May 22, 2025

5  out of  5
rating by JSH19
"Jack hooked me up right with StateFarm!🙌🏼"
We responded:
"Thanks for the review and working with Jack on your auto insurance! We appreciate your business! -Andrew"
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Hayden Scallion

May 20, 2025

5  out of  5
rating by Hayden Scallion
"Had a really smooth experience switching my car insurance over to state farm with the help of Jack. He matched an online quote that i was comfortable with & set everything up over the phone, so i didn't even have to drive out to the office. I'd recommend using this agency, they are very professional."
We responded:
"Hayden, thank you for the 5 star review! I appreciate you taking time to speak with Jack even after you had such a great experience with the online auto insurance quote! We appreciate your business! -Andrew"
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Harrison Combs

May 14, 2025

5  out of  5
rating by Harrison Combs
"Been doing business with these guys for a long time. Jack helped me out tremendously today with same day insurance on a work truck. Thanks again guys!"
We responded:
"Harrison, thank you for taking time to leave us a review! Thanks for chatting with Jack about your truck insurance - I'm glad he was able to help! -Andrew"
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Lakia Bailey

May 14, 2025

5  out of  5
rating by Lakia Bailey
"Noah was amazing helping me with my home and auto policy. He was very knowledgeable and patient with me while explaining my new policy. Thanks again for welcoming me back to State Farm. I would recommend him to anyone looking for great insurance."
We responded:
"Lakia, we appreciate your business! Thanks for meeting with Noah on your auto insurance and home insurance! Welcome back to State Farm! -Andrew"
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Duane Baker

May 13, 2025

5  out of  5
rating by Duane Baker
"Great customer service and definitely a great policy for a outstanding price 👋😎,Thanks for all your help Jake!!!GodBless"
We responded:
"Duane, thank you for the awesome review and kind words! I'm glad you had such a wonderful customer service experience! Call us anytime we can help! -Andrew"
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Rebecca Douglass

May 12, 2025

5  out of  5
rating by Rebecca Douglass
"Jack was fantastic throughout the entire process of setting up our home and auto insurance. He was very knowledgeable with policies and quick to answer any questions or concerns! He was also very patient with me when having to tend to my kids during phone calls which I thoroughly appreciated. Would recommend him to anyone looking to set up insurance in the Lexington area!"
We responded:
"Rebecca, thank you for this awesome review and recommending us! That’s the best compliment we can hope for! I’m glad Jack was able to assist and we appreciate your trust in us to handle your home insurance and auto insurance! -Andrew"
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Coye Hock

May 9, 2025

5  out of  5
rating by Coye Hock
"Huge thank you to Ashley for being so wonderful! What a great employee!"
We responded:
"Coye, I couldn’t agree more about Ashley! She’s a great leader of our customer service team! Thank you for the review! -Andrew"
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PONTIACGUY269

May 9, 2025

5  out of  5
rating by PONTIACGUY269
"GREATTTTTTTTTT ATTITUDE"
We responded:
"We appreciate the 5 star review and your support of our small business! -Andrew"
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Risa Yost

May 9, 2025

5  out of  5
rating by Risa Yost
"Jack was efficient, respectful, and helpful. I appreciate his time."
We responded:
"Risa, thank you for the 5 star review and your kind words about Jack! We appreciate your trust in us to handle your auto insurance! -Andrew"
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Alyssa Park

May 7, 2025

5  out of  5
rating by Alyssa Park
"I had a great call with Noah! As a young adult switching off her parents' insurance for the first time, it can be overwhelming. Noah explained everything and got me a great deal on car and renters insurance. Highly recommend!"
We responded:
"Alyssa, thank you for the 5 star review and your praise of Noah! I'm glad he was able to make the transition so easy for your new auto insurance and renters insurance policies! We appreciate your business! -Andrew"
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Geoffrey Blackburn

May 6, 2025

5  out of  5
rating by Geoffrey Blackburn
"Noah was very informative and made sure he explained every option available, we ended the conversation with me having no questions unanswered and happy to be apart of State Farm."
We responded:
"Geoffrey, thank you for the thoughtful review and your trust in our agency to handle your auto insurance! I appreciate the positive feedback about Noah -- we're lucky to have him! -Andrew"
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Cathy Price

May 2, 2025

5  out of  5
rating by Cathy Price
"I am so happy with my new State Farm Insurance! The coverage is exactly what I needed (home and auto) and everyone that I have worked with is absolutely amazing!!!"
We responded:
"Cathy, thank you for trusting us with your auto insurance AND home insurance! We appreciate the review and call us anytime we can help! -Andrew"
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Justin Kiedinger

May 1, 2025

5  out of  5
rating by Justin Kiedinger
"Making a big move to Kentucky and buying our first house and Jack made the process so easy for us trying to figure out our home insurance! He was very informative and quick to get me exactly what I needed."
We responded:
"Justin, welcome to KY and congratulations on the new home! I'm glad Jack was able to help with your home insurance! We appreciate you taking time to leave us the review! -Andrew"
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Karah Phoenix

April 30, 2025

5  out of  5
rating by Karah Phoenix
"All of the agents I have spoken to at this office are wonderful. Ashley in particular is phenomenal. She has always been so helpful and knowledgeable. She always has a backup plan for situations. It’s rare to find exceptional customer service nowadays. I appreciate you, thank you!"
We responded:
"Karah, thank you for the kind review and comments on the customer service Ashley provided! She is wonderful and we're lucky to have her on leading our client care team! We appreciate your business! -Andrew"
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Earl Munyan III

April 24, 2025

5  out of  5
rating by Earl Munyan III
"It was very easy and quick to set up. Jack was very helpful."
We responded:
"Thank you for the 5 star review, Earl! I'm glad Jack was able to help you with your auto insurance! We appreciate your business! -Andrew"
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Kyle Woodward

April 21, 2025

5  out of  5
rating by Kyle Woodward
"I just had a insurance review with Noah. He did a fantastic job and was very detailed, organized and with a great personality. He is definitely an asset to the company and enjoy doing business with him. I also have dealt with Jack and Ashley with both of them were great. I did all my home owners insurance with Jack and he did a outstanding job as well. Lexington State farm has a really good crew and are a pleasure to deal with."
We responded:
"Kyle, thank you for this detailed review and sharing the experience you had with my team! I tell people all of the time how fortunate I am to be surrounded by a great group that prioritize customer service and it's nice to see when customers see it too! Thank you for your business! -Andrew"
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McKenzie Harris

April 18, 2025

5  out of  5
rating by McKenzie Harris
"Olivia Trent was able to give me great insight and gave amazing customer service."
We responded:
"McKenzie, thank you for the 5 star review! We're glad you had such a wonderful experience with our new Customer Service Representative, Olivia! -Andrew"
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Natalie Salmeron

April 18, 2025

5  out of  5
rating by Natalie Salmeron
"Working with this team has been a wonderful experience! Olivia had the best customer service and really helped me understand everything my insurance policy entailed. I cannot recommend this office and this team more!"
We responded:
"Natalie, thank you for the awesome review and sharing the customer service experience you had with Olivia - we're lucky to have her! -Andrew"
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Nathan Christen

April 17, 2025

5  out of  5
rating by Nathan Christen
"Big thanks to our local agent Jack for the quick and easy transition of our home & auto coverage to State Farm at a great rate. Highly recommended!"
We responded:
"Nathan, thank you for trusting our office to handle your auto insurance and home insurance! I'm glad Jack was able to help you out! We appreciate your review! -Andrew"
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Whitney Villasana

April 16, 2025

5  out of  5
rating by Whitney Villasana
"Thanks to Jack I can breathe a little better. Having a teenager get a license not only hurts your heart but it can hurt your pockets! Jack was exceptional and now we’re paying even less than before we added our teenager on!! I cannot thank him enough."
We responded:
"Whitney, thank you for the kind review and letting people know about your experience! A lot of people don't know about all the discounts available for young drivers and I'm glad Jack was able to help out with that! -Andrew"
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Jolynn Trent

April 11, 2025

5  out of  5
rating by Jolynn Trent
"The agency is great very friendly and very helpful. Care cares about people. Nice employees try them out. You’ll be glad you did."
We responded:
"Jolynn, thank you for the kind review and your support! We strive to have the best customer service in the insurance industry and I appreciate when customers notice! We appreciate your business! -Andrew"
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Pamela Combs

April 10, 2025

5  out of  5
rating by Pamela Combs
"Thank you Nick for your great customer service. Wonderful team."
We responded:
"Pamela, we appreciate the 5 star review and for being a longtime customer of our local office! Thank you for your kind words about Ashley! We're very fortunate to have her on our customer service team! -Andrew"
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Ian B

April 4, 2025

5  out of  5
rating by Ian B
"Great customer service"
We responded:
"Ian, thank you for the review! I'm glad you had such a great customer service experience with our office! Please reach out if we can help with anything else! -Andrew"
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Well Educated

April 2, 2025

5  out of  5
rating by Well Educated
"I have been with Andrew Wade and fellow staff for a few years now and I am absolutely amazed at how professional his team is Nick, Ashley and everyone else thank you so much for going above and beyond thank you so much."
We responded:
"Thank you for the 5 star review and supporting our small business! -Andrew"
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TAG Org

March 26, 2025

5  out of  5
rating by TAG Org
"Worked with Jack (not Jake! 😂). Exceptional customer service, he didn't mind my loads of questions, nor me verifying everything a few times. He was very helpful to direct me in savings and the needs of my insurance. State Farm Lexington location is the best. 😎"
We responded:
""Jack not Jake" from State Farm, love it! Thank you for this 5 star review! Glad you had such an awesome customer service experience with us! We appreciate your business! -Andrew"