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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TAG Org

TAG Org

March 26, 2025

5  out of  5
rating by TAG Org
"Worked with Jack (not Jake! 😂). Exceptional customer service, he didn't mind my loads of questions, nor me verifying everything a few times. He was very helpful to direct me in savings and the needs of my insurance. State Farm Lexington location is the best. 😎"
We responded:
""Jack not Jake" from State Farm, love it! Thank you for this 5 star review! Glad you had such an awesome customer service experience with us! We appreciate your business! -Andrew"
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Doug Thacker

March 24, 2025

5  out of  5
rating by Doug Thacker
"The staff has been very professional. I have been so pleased with the attention to detail for both our auto and home. First class and would recommend to anyone."
We responded:
"Doug, thank you for the awesome review and trusting our office with your auto insurance and home insurance! We appreciate your business! -Andrew"
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Francis Roche

March 21, 2025

5  out of  5
rating by Francis Roche
"Wonderful customer service. Andrew has a very knowledgeable staff willing to answer any question you might have. I spoke with Jack for a policy review meeting and I was very impressed with his insight"
We responded:
"Fran, appreciate this review and your support! Thanks for being a longtime home insurance customer and always willing to meet to review those policies! -Andrew"
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Alexius Burress

March 21, 2025

5  out of  5
rating by Alexius Burress
"My local Lexington office has always provided excellent service when it comes to renters insurance! They are quick to answer questions and always reach out asking if we need additional help. I would highly recommend Andrew Wade as your local State Farm agent! :)"
We responded:
"Alexius, thank you for taking the time to leave a review and sharing your experience! We pride ourselves on service and it's great to hear when our customers see that! Thank you for trusting us to handle your renters insurance! -Andrew"
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Allison Saylor

March 21, 2025

5  out of  5
rating by Allison Saylor
"Amazing, easy experience! Handled everything quickly, couldn’t recommend them enough!"
We responded:
"Allison, thank you for the 5 star review! I'm glad you had such a great customer service experience! -Andrew"
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Natosha McGuire

March 20, 2025

5  out of  5
rating by Natosha McGuire
"10/10 for these guys always answer my question and I know that my family is covered if something was to happen. Thanks for always being there ☺️"
We responded:
"Thank you for the review Natosha! We appreciate your business and I'm glad you always have such a great customer service experience every time you call! -Andrew"
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Marc Heft

March 19, 2025

5  out of  5
rating by Marc Heft
"During a recent annual review, Noah explained coverage and options for all my of policies in detail and was very helpful."
We responded:
"Marc, thank you for the 5 star review and taking time to meet with Noah to review your auto insurance and home insurance! We appreciate your business! -Andrew"
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Brenda Rogers

March 17, 2025

5  out of  5
rating by Brenda Rogers
"Ashley is a angel !! She is always friendly and listens to your needs outstanding customer service!!!!"
We responded:
"Brenda, thank you for the review and kind words! We're lucky to have Ashley leading our customer service team and she loves to help! -Andrew"
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Mary Houston

March 14, 2025

5  out of  5
rating by Mary Houston
"10/10. Would recommend to anyone."
We responded:
"Thank you for the review, Mary! We're glad to have you as an auto insurance customer and appreciate your support! -Andrew"
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ultradudemanbob

March 14, 2025

5  out of  5
rating by ultradudemanbob
"I spoke with Jack, so efficient, helped explain things knew to me, very helpful. Made the process much easier and smoother than I expected."
We responded:
"We appreciate the vote of confidence, Bob! Jack does an AWESOME job helping our customers setup their auto insurance, I'm glad he was able to help! -Andrew"
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Luis Angel

March 14, 2025

5  out of  5
rating by Luis Angel
"Excelente trabajo, recomiendo mucho esta oficina gracias Nidia ,muy rápido todo y excelente atención"
We responded:
" Luis, ¡gracias por tus amables palabras sobre nuestra oficina! ¡Somos afortunados de tener a Nidia y le agradecemos que confíe en nuestra agencia con su seguro de automóvil!"
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Brett Long

March 14, 2025

5  out of  5
rating by Brett Long
"Let me tell you about my experience with Noah Shank! What an experience it was! Great guy, greater hair… bonded a notary for me and I really appreciated it! I appreciated his personality more though. Caring and considerate could be two words to describe an absolute professional that Noah Shank is! He knows way more about insurance and bonds than I do… I would be stuck in the gutter of fine word print if I didn’t have Mr.Shank help me out! 5 Stars well earned can’t wait to work with him more!!"
We responded:
"Thank you for the 5 star review Brett! Noah definitely goes above and beyond on customer service! We are fortunate to have him. -Andrew "
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Ryan Weddington

March 14, 2025

5  out of  5
rating by Ryan Weddington
"That Noah shank guy can really sell some insurance"
We responded:
"Ryan, thank you for the 5 star review! Noah is all about finding the right solutions and we agree, he's awesome! -Andrew"
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Steve Ramsey

March 13, 2025

5  out of  5
rating by Steve Ramsey
"Very helpful. Engaged with my issues and went out of their way to find resolve. My favorite thing about the people of this office is that I had multiple people reach out to me well after the sell. Lucky to be a client!"
We responded:
"Thank you for the 5 star review, Steve! We appreciate your support of our small business! -Andrew"
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Maddie Carpenter

March 7, 2025

5  out of  5
rating by Maddie Carpenter
"Jack was really helpful ❤️"
We responded:
"Maddie, we appreciate the 5 star review and thank you for trusting us with your auto insurance! -Andrew"
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Jodi Franke

March 7, 2025

5  out of  5
rating by Jodi Franke
"Great office! Everyone is personable, and knowledgeable. I'm a client for a couple years now, and plan on many more years to come. 🙂"
We responded:
"Jodi, thank you for the 5 star review and being a longtime auto insurance customer! We appreciate your trust and your business! -Andrew"
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Dafeljim Lion garcia

March 6, 2025

5  out of  5
rating by Dafeljim Lion garcia
"Excelente servicio"
We responded:
"¡Agradecemos la reseña de Dafeljim Lion García! ¡Gracias por ser cliente de seguros de automóviles! -Andrew"
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Ian Kennedy

February 27, 2025

5  out of  5
rating by Ian Kennedy
"I talked on the phone with Tyler, he knows what's up."
We responded:
"Ian, thank you for the 5 star review and your support of Tyler and our office! He works hard to help customers and prospects alike with their auto insurance! -Andrew"
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Symbiote Forever

February 27, 2025

5  out of  5
rating by Symbiote Forever
"Tyler is awesome!!!!!"
We responded:
"We appreciate the 5 star review and your support of our auto insurance specialist, Tyler! We're lucky to have him! -Andrew"
Profile photo of Zachary Dornoff

Zachary Dornoff

February 27, 2025

5  out of  5
rating by Zachary Dornoff
"Tyler’s Awesome"
We responded:
"Zachary, thank you for the 5 star review and I agree! Tyler works hard every single day and we're lucky to have him on our team assisting with auto insurance and home insurance! -Andrew"
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Mallory Bowles

February 27, 2025

5  out of  5
rating by Mallory Bowles
"Great office!! Super nice staff and very informative, they really do just want to help you save!"
We responded:
"Mallory, we appreciate the 5 star review and I'm glad you had such a great customer service experience! Thanks for giving us some positive feedback! -Andrew"
Profile photo of Chance Combs

Chance Combs

February 24, 2025

5  out of  5
rating by Chance Combs
"Hell of an agent, Andrew Wade had my insurance re started within a 5 minute phone call and saved me over $469 total. Him and Noah are my first choice , they can easily explain what different types of coverage do and why they are needed. I'm 28 and my first car insurance purchase was scary but I didn't feel like they were trying to sell me on any B's, they were just trying to help. I would highly recommend them and I'm not a payed actor. Im just a eastern ky man who wanted to share his personal experience with Andrew and Noah! Thanks again guys!"
We responded:
"Chance, thank you for this awesome review! We're glad to have you as an auto insurance customer and look forward to meeting with you next month! Thanks for your business! -Andrew"
Profile photo of Callista Tyson

Callista Tyson

February 21, 2025

5  out of  5
rating by Callista Tyson
"Really appreciate this office. Anytime I call they're patient and take time to answer my questions. If you leave a voicemail they'll always call you back. They also take time to make sure you're getting the best deal they can give you."
We responded:
"Callista, thank you for the 5 star review and sharing your experience with our customer service team! We appreciate your support and never hesitate to reach out to us anytime we can assist! -Andrew"
Profile photo of Fortuna Assefa

Fortuna Assefa

February 18, 2025

5  out of  5
rating by Fortuna Assefa
"Had a grate experience working with Noha. He was detailed made sure I understood everything to choose what was best for me. A very kinda and friendly individual, if you are looking to switch plans definitely get in contact with him he will help to get you the best deal."
We responded:
"Fortuna, thank you for the 5 star review and support of our small business! These reviews mean a lot, so thank you for taking time to share your experience with Noah! -Andrew"
Profile photo of Benjamin A. Grawe

Benjamin A. Grawe

February 14, 2025

5  out of  5
rating by Benjamin A. Grawe
"The staff are extremely helpful, professional, and efficient. They are attentive to my concerns and ensure I receive the help I need. I’ve never had any issues with them. Best State Farm office in KY!"
We responded:
"Ben! Appreciate this 5 star review AND you being a longtime auto insurance customer with my office! Thanks for your support my friend! -Andrew"