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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tricia Morris

Tricia Morris

October 21, 2025

5  out of  5
rating by Tricia Morris
"The staff and agents are always kind, helpful and knowledgeable in all areas. A pleasure to work with at all times."
We responded:
"Tricia, thank you for taking the time to leave us a review! I'm glad you always have such a great customer service experience when you need something! We appreciate your business! -Andrew"
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Garrett Burcham

October 17, 2025

5  out of  5
rating by Garrett Burcham
"Andrew was very professional and great to work with. He made the process of getting insurance a breeze! I would definitely recommend calling him!"
We responded:
"Garrett, thank you for leaving us a 5 star review! This kind of support really helps our small business so we appreciate this and your trust in us to handle your auto insurance! -Andrew"
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Johnny Gray

October 16, 2025

5  out of  5
rating by Johnny Gray
"Noah was absolutely wonderful. Made it as quick painless as he possibly could. Man done a great job! 👍"
We responded:
"Johnny, thank you for taking time to leave us a review! I agree, Noah is awesome and we're lucky to have him leading our office! We appreciate your trust in us to handle your auto insurance! -Andrew"
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Karla Norman

October 15, 2025

5  out of  5
rating by Karla Norman
"My agent is Tyler May. Tyler worked hard to get lower costs for my auto and homeowners insurance. He was a pleasure to work with."
We responded:
"Karla, thank you for the thoughtful review and note about Tyler! I'm glad he was able to help out with your auto insurance and home insurance! Thank you for your business! -Andrew"
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Coreise Johnson

October 15, 2025

5  out of  5
rating by Coreise Johnson
"John McChord was absolutely amazing! He was kind, patient, and had such a friendly tone throughout the entire process. He helped me find a much better rate and took the time to explain everything clearly so I understood all my options. He even went above and beyond by helping me call my previous insurance company to cancel my old policy. I really appreciate his professionalism and genuine care — highly recommend John to anyone looking for great service and savings!"
We responded:
"Coreise, thank you for the awesome review about our auto insurance specialist, John! He goes the extra mile to make insurance easy for you! There are so many options when it comes to auto or home insurance, so we appreciate your business! -Andrew"
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Sharon Howard

October 14, 2025

5  out of  5
rating by Sharon Howard
"Great office. They helped with any questions i had. They are kind and a pleasure to do business with."
We responded:
"Sharon, thank you for the 5 star review and trusting us with your home insurance! We appreciate your support! -Andrew"
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Elizabeth Fox

October 13, 2025

5  out of  5
rating by Elizabeth Fox
"Every conversation with Olivia has been "easy". She always answers my questions thoroughly. She is honest and professional. She has consistently been helpful and friendly. Thank you to Olivia and your Andrew Wade State Farm team!"
We responded:
"Elizabeth, thank you for the wonderful 5 star review and your kind words about our customer service rep, Olivia! You're spot on about her and we're lucky to have her on the team! -Andrew"
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Kyle Woodward

October 10, 2025

5  out of  5
rating by Kyle Woodward
"I just had a insurance review with Noah. He did a fantastic job and was very detailed, organized and with a great personality. He is definitely an asset to the company and enjoy doing business with him. I also have dealt with Jack and Ashley with both of them were great. I did all my home owners insurance with Jack and he did a outstanding job as well. Lexington State farm has a really good crew and are a pleasure to deal with."
We responded:
"Kyle, thank you for this detailed review and sharing the experience you had with my team! I tell people all of the time how fortunate I am to be surrounded by a great group that prioritize customer service and it's nice to see when customers see it too! Thank you for your business! -Andrew"
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thomas johnson

October 9, 2025

5  out of  5
rating by thomas johnson
"Everything was great"
We responded:
"Thomas, thank you for the 5 star review! I'm glad you had such a great customer service experience! -Andrew"
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Sherry Richardson

October 8, 2025

5  out of  5
rating by Sherry Richardson
"Very friendly and efficient staff. I would highly recommend them."
We responded:
"Sherry, thank you for the 5 star review! We're lucky to have a wonderful team of professionals to assist with your home insurance and auto insurance! We appreciate your support! -Andrew"
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Daniel DHanis

October 8, 2025

5  out of  5
rating by Daniel DHanis
"State Farm Insurance provided great assistance to get my car towed in a timely manner which made the whole process less stressful which was much appreciated. Andrew Wade’s staff was great handling all my details of my towing job. I highly recommend his entire staff."
We responded:
"Daniel, thank you for being a longtime auto insurance and home insurance customer! We really appreciate the review and I'm glad you had such a great claim experience! Call us if you need anything else! -Andrew"
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Adam

October 6, 2025

5  out of  5
rating by Adam
"Tyler was a big help and made the whole process as smooth as possible, thank you!!"
We responded:
"Adam, thank you for the 5 star review and trusting Tyler with your auto insurance! I'm glad the process to switch was so easy! We appreciate your business! -Andrew"
Profile photo of Sherry Griffin

Sherry Griffin

October 6, 2025

5  out of  5
rating by Sherry Griffin
"Jake at Andrew Wade's office was able to get my monthly. car insurance and renters payment lowered and kept my policy limits the same. Jake was very friendly and answered my questions in detail. Definitely recommend them!!!"
We responded:
"Sherry, thank you for the kind review! We're lucky to have our very own Jake from State Farm here at the office and he works hard to ensure all your auto insurance and renters insurance policies are in line with your needs and budget! We appreciate your business! -Andrew"
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Jackie Terry

October 3, 2025

5  out of  5
rating by Jackie Terry
"My agent, Andrew, was super friendly, helpful and knowledgeable. He got me to a GREAT rate for my auto insurance and better coverage for my home."
We responded:
"Jackie, thank you for taking the time to leave us this wonderful review! I'm glad we were able to help find you a lower rate WITH better coverage on the auto insurance and home insurance! We appreciate your business! -Andrew"
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Brendon Hudson

September 29, 2025

5  out of  5
rating by Brendon Hudson
"His agent Tyler is the nicest, sweetest guy! Made things super easy and got everything taken care of. We waited longer for my old insurance to get back to us than it took us to set up my new insurance with them😂 10/10 would recommend!🔥🔥"
We responded:
"Brandon, thank you for this awesome 5 star review! I agree with you about Tyler and he will move mountains to make sure customers get the best service possible! We're lucky to have him! We appreciate you trusting us to handle your auto insurance and home insurance! -Andrew"
Profile photo of Miss Tina “Crystal Clear” Fondren

Miss Tina “Crystal Clear” Fondren

September 28, 2025

5  out of  5
rating by Miss Tina “Crystal Clear” Fondren
"Our agent Jacob Hammock did a great job at answering our questions and reassuring me and my husband throughout the process of switching over our home and auto insurance."
We responded:
"Tina, thank you for the 5 star review! We're lucky to have Jacob on our new business team helping customers find the right auto insurance and home insurance that fits their budget! We appreciate your business! -Andrew"
Profile photo of Tona Henson

Tona Henson

September 26, 2025

5  out of  5
rating by Tona Henson
"Great customer service !"
We responded:
"Tona, thank you for the review and being a longtime customer! I'm glad to hear you always have a positive customer service experience when you need something! We appreciate your business and support! -Andrew"
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Irving G

September 26, 2025

5  out of  5
rating by Irving G
"Olivia was very outgoing and easy to work with!! She helped me get set up with my new policy and was very thorough about everything. Highly recommend!!!"
We responded:
"Irving, thank you for the 5 star review and your kind words about Olivia! We appreciate you trusting her to help you with you renters insurance! -Andrew"
Profile photo of Liza Ronald

Liza Ronald

September 25, 2025

5  out of  5
rating by Liza Ronald
"State Farm has done great by me. Friendly helpful and after insurance shopping...greatest coverage at same cost of less coverage elsewhere. Thanks State Farm!!"
We responded:
"Liza, thank you for the awesome review! I’m so glad we were able to find you affordable auto insurance with great coverage! We appreciate your business! -Andrew"
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Gonzalo Rodriguez

September 17, 2025

5  out of  5
rating by Gonzalo Rodriguez
"My experience was very informative and Ashley did an excellent job. Answer all my questions and helping me understand certain things. She did a great job and I highly recommend. Thank you."
We responded:
"Gonzalo, thank you for the 5 star review and your feedback on the customer service experience you had! We appreciate your business! -Andrew"
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salihah muhammad

September 17, 2025

5  out of  5
rating by salihah muhammad
"Tyler had excellent customer service! Was able to give me a better quote I appreciate the time and patient….Help me choose the right choice and help me save a little money too !!!"
We responded:
"Salihah, thank you for trusting our office to handle your auto insurance! We're lucky to have Tyler on our new business team and he takes great pride in helping customers find better coverage and saving money! -Andrew"
Profile photo of Kellen Taylor Sipes

Kellen Taylor Sipes

September 12, 2025

5  out of  5
rating by Kellen Taylor Sipes
"I got locked out car it was 97 / 100f that day. I was in a panic as I had groceries in car and forgot I had sf-roadside service. I called pop a lock but really hit the call#. That popped up which was not them. They came anyway unlocked my door then charged me $195. I about died . But guy was nice and did his job so I couldn’t fuss at him for my stupidity. He said I’ll send receipt to your phone for insurance maybe they pay you back. Then it dawned on me about my coverage. So I called to file claim and they explained next time call us first. They said they might not refund all but least some. I got a check today for full refund!! Thank you State Farm. This is why I have carried them for over45 yrs now. Loyal customer"
We responded:
"Kellen, thank you so much for this wonderful review! We appreciate you being a long time customer and I love to hear about awesome claim service, so thank you for sharing! Please call 859-266-6640 if you need anything else! -Andrew"
Profile photo of Kiara Hughes

Kiara Hughes

September 12, 2025

1  out of  5
rating by Kiara Hughes
"The worst insurance company I’ve ever worked with… extremely unprofessional. Communication was horrible.. glad I canceled my policy.. nothing but red flags.. I’m Happy I found better insurance."
We responded:
"Kiara, it doesn't look like you're either a current or former customer of Andrew Wade State Farm. Please feel free to call my agency at 859-266-6640 if you need assistance reaching your agent. Thank you! -Andrew"
Profile photo of Haley Elliott

Haley Elliott

September 10, 2025

5  out of  5
rating by Haley Elliott
"Very kind, helpful, and professional. Andrew made transitioning insurance company’s a very smooth process! Highly recommend."
We responded:
"Haley, thank you for the support and Google review! We're here to serve you! Please let us know if you need anything else on your auto insurance! -Andrew"
Profile photo of Carly

Carly

September 10, 2025

5  out of  5
rating by Carly
"I spoke with Tyler May for my auto insurance today and received the most help I’ve ever gotten from an insurance agent. He was kind, professional, and made sure to check everything was the best for me and got me set up with a great plan!"
We responded:
"Carly, thank you for taking the time to leave us a 5 star review! We also appreciate your faith in Tyler to help you with your auto insurance! Call us if we can help with anything else! -Andrew"