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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Buzard

April 10, 2026

1  out of  5
rating by Mary Buzard
"I have been with State Farm for nearly 40 years. We have had a claim for windshield glass replacement denied two times because we have a new car that has sensors so it requires a certain kind of class. We did not know this was not covered. We have called and nobody seems to be terribly concerned that we’re dropping our policies with State Farm. We ensure five cars, a rental house and our home with State Farm, but we will be moving all policies all of this over a $300 windshield."
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john “Ned” frazer

April 9, 2026

5  out of  5
rating by john “Ned” frazer
"What a great experience working with Wade! Not only is he knowledgeable, friendly, and transparent, he walked me through the process on the phone and scheduled in-person follow-up. How awesome is it to meet with a local provider onsite?"
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Анастасия

April 7, 2026

5  out of  5
rating by Анастасия
"very polite, explained everything in detail and helped solve my issue"
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payton woosley

April 7, 2026

5  out of  5
rating by payton woosley
"While I’m technically a legal adult this is my first time living and the insurance world can be confusing and predatory! Noah was very kind and made sure that I understood every step in the process and he was able to get me one hell of a better rate on my car and renters insurance!"
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PerFoRM TRicKs

April 6, 2026

5  out of  5
rating by PerFoRM TRicKs
"Very relatable and kind dude, Goes above and beyond to help."
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Peyton Barnett

April 3, 2026

5  out of  5
rating by Peyton Barnett
"it was super easy, and saved more money than I ever have as a young driver. I highly recommend them!!"
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Dinesh Rana

March 31, 2026

5  out of  5
rating by Dinesh Rana
"Very great person."
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Nick Rease

March 27, 2026

5  out of  5
rating by Nick Rease
"Jacob did a great job explaining the terms of my policy and what it would cover. He was friendly and made the discussion quick, easy, and clear."
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Doug Thacker

March 24, 2026

5  out of  5
rating by Doug Thacker
"Ashley has helped me out today and will help me with a refund. She is awesome. Answered all my questions!!!"
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Russell Stamper

March 23, 2026

5  out of  5
rating by Russell Stamper
"Jacob was terrific, answered all my questions and made everything go as smoothly as possible!"
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Donnie Southerland

March 12, 2026

1  out of  5
rating by Donnie Southerland
"They cant seem to get my policy right"
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JoJo Reece MacMillan

March 9, 2026

5  out of  5
rating by JoJo Reece MacMillan
"Jacob(From State Farm) is my new point man!! 10/10! He was Awesome! He was quick to give me advice, he was quick to my answer questions, and he didn't mind that I had a LOT of odd ones. 🤣 He also got me more coverage, for a better rate, than I have been paying in years!!"
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Jody&Candiace Gifford

March 5, 2026

5  out of  5
rating by Jody&Candiace Gifford
"I had a very pleasant time talking with Jake, casual and easy to speak to, he made sure he specifically broke things down well enough for me to understand, what I was actually paying for and how things worked with the policy. We actually only started with renters insurance but ended up switching and bundled our auto insurance as well. We are now paying less for both policies than what we were paying for our other auto insurance company."
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Joshua Rogers

March 5, 2026

5  out of  5
rating by Joshua Rogers
"Very friendly and helpful. They work hard to find the best coverage at my budget and offer life, home, and anything else you may need. Andrew Wade's State Farm is your one stop shop for coverage. They even gave me a full size blanket for the coverage of my bed LOL their Great"
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caylee moore

March 4, 2026

5  out of  5
rating by caylee moore
"I’ve had insurance with them for about 3 years.Great people to work with, specifically Jacob, who helped me get a great rate, and got my vehicle insured quick and easy. A pleasure to speak with, thanks so much Jacob for being attentive and answering all my questions and getting it done. This is the best people/company I’ve ever had my vehicles insured through!"
We responded:
"Thank you for your loyalty over the past 3 years — that truly means so much to us! We’re thrilled to hear that Jacob was able to help you secure a great rate and make the process quick and easy. He takes pride in being attentive and making sure every question is answered. We appreciate your kind words and your trust in us for your vehicle insurance needs. It’s an honor to be the best company you’ve insured with — we’re always here for you! "
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Minna Burkhardt

February 27, 2026

5  out of  5
rating by Minna Burkhardt
"Took out car insurance with Jacob! He made it easy and explained things clearly. Would highly recommend."
We responded:
"Thank you for the great feedback! We’re so glad Jacob made the process easy and explained everything clearly. We truly appreciate your recommendation and are here anytime you need us! "
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Amani Miles

February 26, 2026

5  out of  5
rating by Amani Miles
"Great service! Within an hour I was signed up for insurance. I received great thorough information on my coverage and what was included. Very satisfied in my service with State Farm!"
We responded:
"Amani, thank you for the great review! We’re so glad we could get you set up quickly and clearly explain your coverage. We appreciate you choosing us! "
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Jodi Franke

February 25, 2026

5  out of  5
rating by Jodi Franke
"I love State Farm, Andrew Wade's office!!! The staff are always, so friendly, personable, helpful, and very knowledgeable. Noah, is a huge help when it comes to handling my Life Insurance needs. He is very knowledgable, and if he doesn't know the answer he'll find out. He definitely gives me peace of mind! You have a great staff Andrew! I am very, very happy with your company! Sincerely, Jodi L."
We responded:
"Jodi, Thank you so much for your incredibly kind words and for being a valued part of the State Farm family! We truly appreciate you taking the time to share your experience with Andrew Wade’s office. It means so much to hear that our team has been friendly, personable, and knowledgeable. We’re especially glad to know that Noah has been such a huge help with your life insurance needs. Providing peace of mind is exactly what we strive for, and your feedback lets us know we’re on the right track. We’re grateful for your trust and your support. Thank you again for your kind words — we’re very, very happy to have you with us!"
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o'shyia stiff

February 18, 2026

5  out of  5
rating by o'shyia stiff
"Jacob very nice very professional very helpful and going get you together and very respectful I love you Jacob ur the best"
We responded:
"Thank you so much for the amazing feedback! We’re happy to hear that Jacob was kind, professional, and so helpful throughout your experience. He truly takes pride in making sure everything is taken care of and that our clients feel respected and supported. We’ll be sure to share your kind words with him — they’ll mean a lot! We appreciate you!"
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Chasity Neace

February 16, 2026

5  out of  5
rating by Chasity Neace
"I have had great experience with this company since day 1. They are always super nice and helps every way possible! Thank all of you at State farm insurance in Lexington ky!"
We responded:
"Chasity, We are grateful for the 5 star review and your kind words about our office! We aim to be the best in Lexington and we appreciate the high praise! -Andrew"
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Jolynn Trent

February 13, 2026

5  out of  5
rating by Jolynn Trent
"I had a couple questions about my policy and I was talking to Olivia Trent. She’s very knowledgeable. She told me everything that I needed to know about my policy and the parameters of it. I’m very happy with her service and I appreciate her being interested in listening to my concerns. Stay from you got a jewel in her."
We responded:
"Jolynn, thank you for the great review and your support! We strive to have the best customer service in the insurance industry and I appreciate when customers notice! We appreciate your business! -Andrew"
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Janet Cordinay

February 13, 2026

5  out of  5
rating by Janet Cordinay
"Olivia was very helpful. Very helpful answered all my questions! Thank you"
We responded:
"We’re so happy to hear that Olivia was able to assist you and make everything clear. Providing thorough and helpful support is always our goal, and it’s wonderful to know she delivered. Thank you for taking the time to share your feedback—we truly appreciate it! "
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Laura Houck

February 13, 2026

5  out of  5
rating by Laura Houck
"Ashley is amazing. I will definitely refer people in the future"
We responded:
"Thank you so much for your recommendation ! We’re thrilled to hear that Ashley made such a great impression. She truly cares about providing excellent service, and your willingness to refer others means the world to us. We appreciate your support!"
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Laura Brooks

February 13, 2026

5  out of  5
rating by Laura Brooks
"I called to because I had a few questions and Ashley was so helpful and sweet. I would definitely recommend people to this company. Thank you Ashley!!!"
We responded:
"Laura, we appreciate the 5 star review and your positive feedback on Ashley and the customer service she provides! Thank you for taking the time to share! -Andrew"
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Rosa Goodman

February 12, 2026

5  out of  5
rating by Rosa Goodman
"Amanda is a very wonderful person, does everything in her power to help in any way that she can."
We responded:
"Thank you! We truly appreciate you taking the time to share your experience. Amanda is dedicated to going above and beyond for our clients, and it means a lot to hear that reflected in your feedback. We're grateful for the opportunity to help with your homeowners and vehicle insurance needs! "