State Farm® Insurance Agent Andrew Wade
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rosemary Hisel
August 12, 2025
"Amazing customer service. Friendly and helpful. Always courteous."
"Thank you for the review Rosemary! It's been wonderful working with you over the years on your auto insurance and home insurance! Please call us at 859-266-6640 to let us know what we can do to earn that 5th star! -Andrew"
Doug Thacker
August 12, 2025
"Olivia was very professional and very helpful in helping Thank you"
"Doug, thank you for the awesome review and trusting our office with your auto insurance and home insurance! We appreciate your business! -Andrew"
Sandra Gottschalk
August 11, 2025
"Jack was extremely knowledgeable when reviewing my car insurance policy. He was able to answer all of my questions. We moved through the process and were finished in a reasonable amount of time which I appreciated."
"Sandra, thank you for being a longtime auto insurance and home insurance customer! I appreciate you taking the time to meet with Jack and complete your review! Also, thanks for taking time to leave us a review! -Andrew"
JSH19
August 7, 2025
"Nidia set me up for success when I thought I'd have to restart my ENTIRE policy. Definitely a 5 star from me."
"Thanks for the review and working with Jack on your auto insurance! We appreciate your business! -Andrew"
Linda Ratliff
August 5, 2025
"Great to work with and helpful information."
"Thank you for the review, Linda! These 5 stars mean a lot to us and I’m glad you had such a great customer service experience! -Andrew"
Polzoon
August 1, 2025
"Olivia made everything smooth and stress-free—truly exceptional service. I couldn’t be happier with how things turned out!"
"We appreciate the 5 star review and thank you for trusting us and Olivia to handle your auto insurance! -Andrew"
Paviell Reese
July 30, 2025
"Jack was very helpful and personable. One of the best experiences I've had when it comes to car insurance for sure!"
"Paviell, thank you for the 5 star review and working with Jack on your auto insurance quotes! We appreciate your business! -Andrew"
Katherine Owens
July 28, 2025
"Nidia was super helpful and took care of our car insurance changes. We’ve only had good experiences with their office. A+"
"Katherine, thank you for the 5 star review and being a longtime auto insurance customer! We appreciate your business! -Andrew"
Joe Dickerson
July 28, 2025
"Excellent on the staffs part, particularly Olivia.."
"Mr. Dickerson, thank you for the 5 star review and your support of our small business! It was great meeting you yesterday! -Andrew"
Tra Carr
July 28, 2025
"Very professional. Friendly fast service. Made getting insurance easy."
"Tre, thank you for the 5 star review and sharing your customer service experience! We appreciate your trust in us to handle your auto insurance! -Andrew"
Kimberly Stevens
July 25, 2025
"The agency I talked to was Noah Shank. He was great. He went through everything and explained it to my level. He genuinely helped me get my bill lower with still getting what I needed."
"Kimberly, thank you so much for this 5 star review! Noah enjoys helping our customers find the auto insurance coverage that best suits their needs AND budget! Glad he was able to help and we appreciate your business! -Andrew"
Starr
July 21, 2025
"Awesome experience this morning with Olivia at Andrew Wade State Farm! Thank you!"
"Starr, thank you for the 5 star review and your kind words about Olivia! We're lucky to have her on our customer service team! -Andrew"
Cj Harris
July 17, 2025
"Great to work with! Very nice people"
"CJ, thank you for the 5 star review! I appreciate you and your family being long time auto insurance and life insurance customers! I hope you have a Merry Christmas! -Andrew"
Ali
July 14, 2025
"Noah was kind and professional. I felt like I was talking to a family friend. He took excellent care of my needs."
"Ali, thank you for taking time to leave us a review! We appreciate you working with Noah and allowing us to handle your auto insurance! -Andrew"
meng Ron
July 14, 2025
"Very welcoming and detailing ."
"Ron, thank you for this 5 star review and your support of our small business! We appreciate it! -Andrew"
Shawntez Hutchins
July 11, 2025
"I received amazing customer service from the customer service representative, Olivia Trent, as if I was one of their own customers."
"Shawntez, we appreciate the 5 star review and your feedback on our customer service representative, Olivia! Thank you for the support! -Andrew"
Donnie Southerland
July 10, 2025
"There's always a reason why my insurance never stay the same price"
"Donnie, thank you for your feedback. I’m sorry to hear you’re frustrated with the rates. Your policy actually went down at the most recent renewal, and my office was happy to review that with you. I’d welcome the opportunity to discuss your policy further and address any concerns you may have. Please feel free to contact me at 859-266-6640. Thank you for being a valued, long-time customer. –Andrew"
Rodericka Woods
July 9, 2025
"Jack was so professional and very nice! He explained everything so well!"
"Rodericka, we appreciate you taking the time to leave us a 5 star review! I’m glad Jack was able to assist with your auto insurance! Thank you for your business! -Andrew"
Christalle Turner
July 8, 2025
"Nidia and Olivia are literally the best! I’ve had a great experience with State Farm for my renters insurance! I was having a really difficult time submitting my proof of insurance due to issues on the a company’s end not State Farm’s and it was super frustrating. Through it all, Nidia And Olivia was patient, supportive, and incredibly helpful. They worked with me every step of the way and made sure my policy had everything it needed. Thanks to their help and understanding, my renters insurance was finally approved! I truly appreciate the excellent customer service and how easy they made a stressful situation feel. Highly recommend them! 😊🫶🏽"
"Christalle, thank you for this awesome review and sharing your experience with our customer service team! I’m sorry you had trouble getting your proof submitted for the renters insurance but I’m glad this was finally resolved! I appreciate your business and the thanks for taking the time to leave this review! -Andrew"
Allison Jones
July 7, 2025
"So helpful, I was desperate for answers, and Noah helped not only answer every question I had- But also got me signed up for life insurance-- which I have always wanted so I can have peace of mind my children will be taken care of. So very satisfied with my care!"
"Allison, we appreciate this 5 star review! Noah's favorite part of the job is working with customers like yourself on their life insurance needs! Thank you for taking the time to meet with him! -Andrew"
Savannah Nerio
June 29, 2025
"Very welcoming"
"Thank you for the 5 star review, Savannah! We appreciate your support of our small business! -Andrew"
Rachel Faust
June 25, 2025
"As always Ashley came through with amazing customer service but also explaining my pet policy! I love my fur babies and I wouldn’t trust them being insured anywhere else! Thank you Ashley for always taking care of me!"
"Rachel, thank you for the wonderful 5 star review and your kind words about Ashley! We're lucky to have her leading our customer service team AND being our main contact for pet insurance! We appreciate you trusting us to help protect your fur babies! -Andrew"
Kay POll
June 24, 2025
"Olivia was awesome when helping me with a new auto quote, she was extremely nice!!"
"Kay, thank you for the supportive review! I'm glad Olivia was able to help with your auto insurance! We appreciate your business! -Andrew"
CARMELO TORRES
June 23, 2025
"Great Customer Service. Ask for Nidia, above and beyond Customer Service"
"Carmelo, thank you for this wonderful review! Nidia has been a key part of our customer service team for many years, we’re lucky to have her! -Andrew"
Sheila Preston
June 23, 2025
"I enjoy communicating with all of the representatives. Everybody there is always so friendly, kind and helpful. Those guys are Awesome."
"Sheila, it's been great working with you over the years! We appreciate your support and your trust in us to handle your auto insurance and home insurance! -Andrew"