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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kellie York

January 21, 2026

5  out of  5
rating by Kellie York
"Jacob from state farm was so helpful and kind."
We responded:
"Kellie, thank you for taking time to leave us a 5 star review! Jacob loves helping customers with their life insurance and I'm glad you had such a great experience! -Andrew"
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DeAnne Blankenship

January 16, 2026

5  out of  5
rating by DeAnne Blankenship
"Quick Quotes, Affordable Coverage, Great Bundling Options, Friendly & Attentive Agents... I am a very satisfied customer!"
We responded:
"DeAnne, thank you for this 5 star review and your kind words about our team! We're grateful for your business and please call anytime we can assist with your auto insurance, home insurance or life insurance! -Andrew"
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Billy Watkins

January 16, 2026

5  out of  5
rating by Billy Watkins
"Thank you , Noah you was a great help to me helping me figure everything out and thanks for everything."
We responded:
"Billy, thank you for taking time to leave us a review and support our small business! We appreciate you! -Andrew"
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Keaton

January 16, 2026

5  out of  5
rating by Keaton
"I went in looking for help on insurance and was amazed on how friendly and kind the staff was. Ashley made sure all my needs were taken care and I was pointed where I need to go."
We responded:
"Keaton, thank you for the positive feedback and the 5 stars! I'm glad Ashley was able to answer all of your questions on the life insurance! Call us anytime we can help! -Andrew"
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Guillermina Cabrera

January 15, 2026

5  out of  5
rating by Guillermina Cabrera
"Jacob from State Farm, very people,Nice discount, very nice atmosphere, 100% recommended"
We responded:
"Guillermina, thank you so much for the review and your kind words! We're lucky to have Jacob on the team helping our customers with their auto insurance and life insurance! We appreciate you trusting us to protect what matters most! -Andrew"
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Dave Smith

January 13, 2026

5  out of  5
rating by Dave Smith
"Jacob was a pleasure to work with. He was able to get down to the details and was very responsive as we working through them all. The team also showed great support if he was busy are not in the office. I would recommend to everyone to shop your business with Jacob and this office. Worked for us."
We responded:
"Dave, thank you for this great review and trusting us with your auto insurance and home insurance! We appreciate you taking the time to review your coverage with Jacob to find what best fits you and your budget! -Andrew"
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Brooke Cissell

January 13, 2026

5  out of  5
rating by Brooke Cissell
"Jacob was a great help in getting me an affordable rate! He also took the time to make sure everything made sense which was extremely valuable. Thank you, Jacob!"
We responded:
"Brooke, thank you for your kind words about Jacob! We’re lucky to have him on our new business team, helping customers with their auto insurance! We appreciate your business! -Andrew"
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Alfonso Bartee II

January 12, 2026

5  out of  5
rating by Alfonso Bartee II
"Tyler May was awesome! Always looking out for me and checking in -- making sure I'm not overpaying for insurance on anything. Just set up renters insurance through him!"
We responded:
"Alfonso, thank you for taking the time to leave us a review and sharing your experience with Tyler! We’re glad he was able to help you get the right renters insurance policy for you! -Andrew"
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Justin Blazier

January 8, 2026

5  out of  5
rating by Justin Blazier
"The process started back in September. I was unemployed and stressed out, and not willing to do much serious discussion on insurance. Jacob Hammock was the person that reached out to me. He was kind and patient. My life was pretty chaotic for the next few months, but he hung in there and gave me the time and space I needed. I switched to State Farm today and they literally halved my payments from what I was paying, and the coverage is better. We went line by line from my old policy to make sure we were getting better when compared. I can't thank Jacob enough for his knowledge and professionallism. I HATE dealing with things like insurance and he made it painless. Now it's up to State Farm to continue to deliver at the bar Jacob set. He's the real Jake from State Farm. Thank you."
We responded:
"Justin, thank you so much for taking the time to leave such a thoughtful and positive review! We’re grateful for your business and please call Jacob anytime you need help with your auto insurance! -Andrew"
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Chris Martin

December 29, 2025

5  out of  5
rating by Chris Martin
"Ashley was a great help to me. Thank you very much!"
We responded:
"Chris, thank you for taking time to share your experience with our customer service manager, Ashley! We appreciate your business! -Andrew"
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Jasmine Doccy

December 29, 2025

5  out of  5
rating by Jasmine Doccy
"Olivia Trent was so easy to talk to she nice and funny.❤️"
We responded:
"Jasmine, thank you for the 5 star review and your support of our office! We're lucky to have Olivia on our customer service team! -Andrew"
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Shelia Douglas

December 15, 2025

5  out of  5
rating by Shelia Douglas
"My experience was great, Noah was who I spoke with and he made the process really easy and was a really nice guy and easy to talk to about what I needed. Thanks Noah for everything!"
We responded:
"Shelia, thank you for taking time to leave us such a wonderful review! We appreciate you working with Noah on your auto insurance, he's the best in the business and we're lucky to have him! -Andrew"
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Celia

December 15, 2025

5  out of  5
rating by Celia
"Jake is amazing, he goes above and beyond to look into things that I need help with or have questions about. He teaches out to me instead of making me wait to call, when things need to get done. It is very helpful! Jake is in the Lexington office off of Codell Dr. If you are thinking about getting insurance in Kentucky, I would refer for him personally, because once you get a agent with statefarm they don't let you change them, and he seems to be, probably the best! My insurance us also far beyond the lowest when I compared them to Nationwide, Progressive, National general insurance, and direct auto by half! I did have to get liability this time instead of full coverage, but he helped me out even more than the best price, when he knew I needed the bare minimum. The price went down even more, even though it was already lower than the rest. I even kept roadside assistance with this price! Not to mention I had lapsed in coverage, lost insurance for over a month and they didn't raise my rates. Thank you Jacob!"
We responded:
"Celia, thank you for this 5 star review! We're so lucky to have our very own "Jake from State Farm" here at the office, assisting with auto insurance and home insurance just like the commercial! We appreciate your business! -Andrew"
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Braedyn H

December 12, 2025

5  out of  5
rating by Braedyn H
"I recently worked with a State Farm representative for life insurance, and the experience exceeded my expectations. They were knowledgeable, patient, and took the time to walk me through each coverage option in a way that was easy to understand. They made sure I felt comfortable with every decision and never pressured me into anything. Their professionalism and genuine care for my needs made the entire process smooth and stress-free. I highly recommend them to anyone looking for reliable guidance on life insurance."
We responded:
"Braedyn, thank you for this thoughtful review and taking the time to share your experience! Life insurance is never fun to talk about, but taking a few minutes to have a plan can make a world of difference for you and your family! We appreciate you trusting us to protect what matters most! -Andrew"
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Eric Graves

December 5, 2025

5  out of  5
rating by Eric Graves
"I have only had Andrew as an agent for a few weeks but he is fantastic. Looking forward to having him as an agent."
We responded:
"Eric, thank you for taking time to leave us a 5 star review! I know we've only been your State Farm agent for a short time, but we intend to earn your business! I'm looking forward to our meeting! -Andrew "
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Charlie Angell

December 4, 2025

5  out of  5
rating by Charlie Angell
"10/10 recommend. Amanda is always helpful and polite"
We responded:
"Charlie, thank you for the 5 star review and your kind words about Amanda! She's a customer service expert and we're lucky to have her on the team! -Andrew"
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William Pérez Cruz

December 4, 2025

5  out of  5
rating by William Pérez Cruz
"Ha sido mi agencia de seguro por 2 años consecutivos, a pesar de mi corta edad obtuve la mejor cotización del mercado y siempre te tratan muy bien y son muy amables"
We responded:
"William, gracias por esta atenta reseña y por confiarnos tu seguro de auto. ¡Me alegra mucho que hayamos podido conseguirte el mejor precio y habernos ganado tu confianza! -Andrew"
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omega lewis

December 2, 2025

5  out of  5
rating by omega lewis
"I started out with the Russ Tucker Family a long time ago. Mr. Tucker was great man! Mrs. Rhonda, Mrs Amanda, Mr. Steve are the most kind-heart and I must say they treat you like family! These 3 are the reason that I stay with State Farm. Friendly and whether it's in the office or on the phone. You always get to speak to a pleasant voice. Always ready to help and serve the people. Amazing, sweet, and so thoughtful. My Mom passed Sept. 1 of this year. They sent me a sympathy card, and it touched my heart. They also send out birthday cards Thanksgiving cards and Christmas cards! I love it! Thanks to very good people like Mrs. Rhonda, Mrs. Amanda, Mr.Steve! I am so grateful to apart of the family 😍🙏🏽🫂🌹🎊"
We responded:
"Omega, thank you so much for this kind and thoughtful review! We're lucky to have Rhonda and Amanda on our team because they're exactly as you've described! Their customer service skills are second to none and we appreciate you letting others know about it! -Andrew"
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Wizard wizard

November 20, 2025

5  out of  5
rating by Wizard wizard
"Rhonda, Amanda & Steve are the best ; they all take care of my needs anything I need them and even give me important information on my accounts and ways to save me money❗️I can’t find a better office to be affiliated with All are so nice and helpful everyday ❗️"
We responded:
"Thank you for this awesome review and your support of our small business! We appreciate you being a longtime auto insurance customer! -Andrew"
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Michael Breeding

November 19, 2025

5  out of  5
rating by Michael Breeding
"Jacob Hammock with State Farm in Andrew Wade’s office is amazing. He is so efficient and pleasant. I needed to change car insurance companies. He made the change for me quickly and saved me a lot of money each month on my car insurance."
We responded:
"Michael, thank you for taking the time to leave us such a wonderful review! I’m so glad to hear Jacob was such a big help on your auto insurance, we appreciate your business! -Andrew"
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Rachel Potter

November 19, 2025

5  out of  5
rating by Rachel Potter
"Worked with Rhonda, who is extremely knowledgeable and helpful. Overall, such an easy process with her guidance."
We responded:
"Rachel, thank you for taking time to leave us a review! We couldn’t agree more about Rhonda! She’s second to none when it comes to auto and home insurance and we’re lucky to have her on our team! Thanks for your business! -Andrew"
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NIKITA PATIL

November 18, 2025

5  out of  5
rating by NIKITA PATIL
"Andrew always has been so supportive and very helpful. Whenever we need him, he always got a cover."
We responded:
"Nikita, thank you for the 5 star review and your kind words! We aim to please when it comes to customer service and we appreciate your business! -Andrew"
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Lynn Johnson

November 17, 2025

5  out of  5
rating by Lynn Johnson
"Absolutely outstanding customer service from Jacob. Been a great experience switching to a better insurance company. Would highly recommend speaking with Jacob when it comes to switching to so much better savings."
We responded:
"Lynn, thank you for the 5 star review and trusting us with your auto insurance! Jacob does everything possible to ensure a smooth transition when changing insurance! We're lucky to have our very own "Jake from State Farm!" -Andrew"
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Merilyn Nichols

November 8, 2025

5  out of  5
rating by Merilyn Nichols
"Olivia always sorts out the complicated changes on my cars- out with the old and in with the new. She is so kind and professional that I have no need to worry about my coverages. I am paying for 2 cars what I paid for one with my previous company."
We responded:
"Merilyn, thank you for your kind words about Olivia and the 5 star review! We're lucky to have her on our customer service team and we appreciate your business! -Andrew"
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gigi

November 3, 2025

5  out of  5
rating by gigi
"Jacob had a great attitude, was very helpful and helped me find a reasonable quote for my car. Made the whole process less complex than what i thought it would be . Appreciate it & made me feel welcome to the team !"
We responded:
"Giselle, thank you for this awesome review and working with Jacob on your auto insurance! I'm glad you had such a great experience and we appreciate your business! -Andrew"