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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Benjamin A. Grawe

Benjamin A. Grawe

February 14, 2025

5  out of  5
rating by Benjamin A. Grawe
"The staff are extremely helpful, professional, and efficient. They are attentive to my concerns and ensure I receive the help I need. I’ve never had any issues with them. Best State Farm office in KY!"
Profile photo of Tim England

Tim England

February 11, 2025

5  out of  5
rating by Tim England
"I have had insurance with State Farm for many years. He claims I’ve ever had they have Been fulfilled adequately and efficiently. Andrew Wade and his staff have always been friendly personal and very helpful. I have personally dealt with Andrew couple times he has fulfilled my request every time and anything outside of that Ashley has contacted me to keep me in track with all my coverages and clearly answer all my questions. I am proud to have this agency and this insurance company for my insurance. Thanks, Ashley"
We responded:
"Tim, thank you for the kind and thoughtful 5 star review! We appreciate you being a longtime auto insurance customer. Ashley and I have enjoyed working with you are glad you had such a great claim experience! -Andrew"
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Meleasa Andersen

February 10, 2025

5  out of  5
rating by Meleasa Andersen
"Ashley and Andrew are the best !! 5-star service. We are so thankful for them."
We responded:
"Meleasa, thank you for the kind 5 star review! If we can assist with anything else on the life insurance or you have questions, please don't hesitate to reach out! -Andrew"
Profile photo of Amber Fife-Belveal

Amber Fife-Belveal

February 6, 2025

5  out of  5
rating by Amber Fife-Belveal
"Noah did an excellent job, he was very knowledgeable and helpful."
We responded:
"Amber, thank you for the 5 star review! We're lucky to have Noah on our new business team answering all of our customer's questions on auto insurance! -Andrew"
Profile photo of Diane Maxberry

Diane Maxberry

January 30, 2025

5  out of  5
rating by Diane Maxberry
"He did a good job and He answered all my Questions and he took the payment"
We responded:
"Diane, we appreciate the 5 star review and were able to answer all of your auto insurance/billing account questions! If we can help with anything else, please don't hesitate to reach out! -Andrew"
Profile photo of Stacey West

Stacey West

January 29, 2025

5  out of  5
rating by Stacey West
"Noah was very helpful and got me an affordable quote. I would recommend to a friend."
We responded:
"Stacey, thank you for the 5 star review! I'm glad to hear Noah was able to help you with your auto insurance and we appreciate your business! -Andrew"
Profile photo of Diane Downs

Diane Downs

January 28, 2025

5  out of  5
rating by Diane Downs
"I spoke with Rachel, she was very pleasant to talk to. If I asked Rachel a question that she wasn't 100% sure of the answer she checked with her colleagues to make sure that she gave me the right answer which I was very happy that she did so, because of course I needed the right answer. She was very polite and respectful and very thorough. She was very sweet"
We responded:
"Diane, thank you for the 5 star review and your kind words about our new Auto Insurance specialist, Rachel! We appreciate you taking time to speak with her! -Andrew"
Profile photo of Joseph Wilhite

Joseph Wilhite

January 20, 2025

5  out of  5
rating by Joseph Wilhite
"Rachel was helpful in helping me understand my current coverage better."
We responded:
"Joseph, thank you for taking time to leave us a 5 star review! We're glad Rachel was able to assist you with your auto insurance! -Andrew"
Profile photo of Fred Faust

Fred Faust

January 20, 2025

5  out of  5
rating by Fred Faust
"Rachel was very helpful in finding out that they had my address wrong on my renter's policy and had I had to file a claim they may not have paid for it so I am very thankful she found that she went above and beyond to help me out and that's what makes a good agent and that's why I went with Mr Wade's office"
We responded:
"Thank you for the 5 star review, Fred! We're lucky to have Rachel on our team assisting customers with their renters insurance! We appreciate your kind words! -Andrew"
Profile photo of Kevin Johnson

Kevin Johnson

January 20, 2025

5  out of  5
rating by Kevin Johnson
"Really east to work with and so understanding, wish I knew of these people sooner"
We responded:
"Kevin, thank you for the 5 star review! We pride ourselves on educating customers and prospects alike on their auto insurance and home insurance! We appreciate you sharing your experience! -Andrew"
Profile photo of Genevia Slusher

Genevia Slusher

January 17, 2025

5  out of  5
rating by Genevia Slusher
"I think the people at this office are wonderful. Noah is awesome!!! Jack and Andrew are good also. I would recommend them to everyone."
We responded:
"We appreciate the 5 star review Genevia! Thank you for being a longtime auto insurance customer! You're absolutely right! Noah is awesome and we're lucky to have him as our office manager! -Andrew"
Profile photo of Sandy Van Wagner

Sandy Van Wagner

January 15, 2025

5  out of  5
rating by Sandy Van Wagner
"Great people to do business with. I have my auto and renter's insurance with them. I had been putting off getting life insurance for a long time. I decided to look into it. I was shown several policies that I could choose from that had everything I needed. Every policy was explained in detail to me. There was no pressure to purchase. I took a day to think about it. I went in and signed the papers."
We responded:
"Sandy, thank you for this wonderful, detailed review! We appreciate you taking the time to review all the life insurance options available and trusting us to take care of such a key part of your financial plan! Our office has really enjoyed working with you! -Andrew"
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Rust Fondren

January 13, 2025

5  out of  5
rating by Rust Fondren
"Jack is high energy and you can feel he enjoys his job!!! Service matters and he is gold!!!!"
We responded:
"Rust, thank you for taking time to leave a review about Jack! We're lucky to have him on our team and helping customers find the right auto insurance that fits them! We appreciate your support! -Andrew"
Profile photo of Missy Strunk

Missy Strunk

January 10, 2025

5  out of  5
rating by Missy Strunk
"Noah was amazing to work with! Very knowledgeable and eager to earn my business! He made purchasing a new policy so much easier"
We responded:
"Thank you for the review Missy! I’m glad to hear Noah made the insurance buying process so simple! We appreciate your business! -Andrew"
Profile photo of Samantha Radomski

Samantha Radomski

January 3, 2025

5  out of  5
rating by Samantha Radomski
"I had a great experience with this office. The staff was extremely kind and everyone I talked to was knowledgeable and helpful willing to help me from explaining terms I didn’t know to helping me understand the forms."
We responded:
"Samantha, thank you for the 5 star review! I'm glad our customer service team was able to help you out! We appreciate your business! -Andrew"
Profile photo of James Williams III

James Williams III

December 16, 2024

5  out of  5
rating by James Williams III
"I love how easy Ashley was to talk to. She handled my needs quickly and sounded genuine in our interactions. 100% recommend"
We responded:
"James, thank you for the kind words and review! We're lucky to have Ashley leading our customer service team! -Andrew"
Profile photo of Sierra Snyder

Sierra Snyder

December 12, 2024

5  out of  5
rating by Sierra Snyder
"Ashley was so helpful!!"
We responded:
"Sierra, we appreciate the 5 star review! Ashley is awesome and I'm always happy to hear when our customers take notice of that too! We're lucky to have her on our customer service team! -Andrew"
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Heather Collins

December 12, 2024

5  out of  5
rating by Heather Collins
"I have never met anyone more nice than Ashley. She was more than helpful and willing to work with me when I had any questions, very friendly wonderful experience."
We responded:
"Heather, thank you for your kind words and the wonderful review about Ashley! We're fortunate to have her on our customer team - she's awesome! -Andrew"
Profile photo of Marcella Arrendale

Marcella Arrendale

December 10, 2024

5  out of  5
rating by Marcella Arrendale
"Everyone at this office have been polite friendly and always helpful. They make sure I have the coverage I need at a reasonable price. Thank you for always taking the time to explain everything and making sure I understand what I have and also what I need"
We responded:
"Thank you for the 5 star review Marcella! We appreciate your business and your trust in us to handle your auto insurance! -Andrew"
Profile photo of Tyler Lewis

Tyler Lewis

December 5, 2024

5  out of  5
rating by Tyler Lewis
"Noah is a great Agent!! Ashley & other assistants are great & extremely helpful!"
We responded:
"Tyler, thank you for the 5 star review! Noah and Ashley are both managers in the office who work hard to meet our customers' auto insurance and service needs and we're lucky to have them! I appreciate you taking the time to give us the feedback! Have a Merry Christmas! -Andrew"
Profile photo of Caitlin Gray

Caitlin Gray

December 3, 2024

5  out of  5
rating by Caitlin Gray
"they are very nice and very helpful"
We responded:
"Caitlin, thank you for the 5 star review and kind words about our customer service team! We appreciate you! Happy holidays! -Andrew"
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kelly mack

November 25, 2024

5  out of  5
rating by kelly mack
"This is my first year using State Farm with the Wade team and I could not complain! They are always so helpful and kind!"
We responded:
"Kelly, thank you for taking time to leave us a review and trusting us to handle your auto insurance! We appreciate your business! -Andrew"
Profile photo of Lisa Stewart

Lisa Stewart

November 22, 2024

5  out of  5
rating by Lisa Stewart
"Hi, I'm thinking about moving into the area. And I had some questions about insurance. I was lucky enough to speak with Ashley. She was so professional and helpful and she just had a really great personality. I'm lucky that I got her on the phone because I've had bad experiences with other agencies in the past. So if I do move into the area, you will be the insurance agency that I'll go with."
We responded:
"Lisa, thank you for taking time to leave such a thoughtful review! We're lucky to have Ashley on our customer service team! Thank you for your support! -Andrew"
Profile photo of Keegan Dotson

Keegan Dotson

November 20, 2024

5  out of  5
rating by Keegan Dotson
"I have never met anyone more nice than Ashley. She was more than helpful. She truly seems like a nice person."
We responded:
"Keegan, we appreciate the 5 star review! Ashley is as good as they come and that's why she leads our customer service team! Thank you for your business! -Andrew"
Profile photo of Phoenix B

Phoenix B

November 19, 2024

5  out of  5
rating by Phoenix B
"Seriously helpful and informative! I hope they can get a bonus to show how much they’re appreciated there. 🙏🏾 Truly a caring experience"
We responded:
"Thank you for the 5 star review, Phoenix! I'm glad you had such a great experience reviewing your auto insurance! The team is definitely taken care of when they take care of our customers! We appreciate your business! -Andrew"