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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kellen Taylor Sipes

Kellen Taylor Sipes

September 12, 2025

5  out of  5
rating by Kellen Taylor Sipes
"I got locked out car it was 97 / 100f that day. I was in a panic as I had groceries in car and forgot I had sf-roadside service. I called pop a lock but really hit the call#. That popped up which was not them. They came anyway unlocked my door then charged me $195. I about died . But guy was nice and did his job so I couldn’t fuss at him for my stupidity. He said I’ll send receipt to your phone for insurance maybe they pay you back. Then it dawned on me about my coverage. So I called to file claim and they explained next time call us first. They said they might not refund all but least some. I got a check today for full refund!! Thank you State Farm. This is why I have carried them for over45 yrs now. Loyal customer"
We responded:
"Kellen, thank you so much for this wonderful review! We appreciate you being a long time customer and I love to hear about awesome claim service, so thank you for sharing! Please call 859-266-6640 if you need anything else! -Andrew"
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Kiara Hughes

September 12, 2025

1  out of  5
rating by Kiara Hughes
"The worst insurance company I’ve ever worked with… extremely unprofessional. Communication was horrible.. glad I canceled my policy.. nothing but red flags.. I’m Happy I found better insurance."
We responded:
"Kiara, it doesn't look like you're either a current or former customer of Andrew Wade State Farm. Please feel free to call my agency at 859-266-6640 if you need assistance reaching your agent. Thank you! -Andrew"
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Haley Elliott

September 10, 2025

5  out of  5
rating by Haley Elliott
"Very kind, helpful, and professional. Andrew made transitioning insurance company’s a very smooth process! Highly recommend."
We responded:
"Haley, thank you for the support and Google review! We're here to serve you! Please let us know if you need anything else on your auto insurance! -Andrew"
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Carly

September 10, 2025

5  out of  5
rating by Carly
"I spoke with Tyler May for my auto insurance today and received the most help I’ve ever gotten from an insurance agent. He was kind, professional, and made sure to check everything was the best for me and got me set up with a great plan!"
We responded:
"Carly, thank you for taking the time to leave us a 5 star review! We also appreciate your faith in Tyler to help you with your auto insurance! Call us if we can help with anything else! -Andrew"
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Alyssa Covington

September 9, 2025

5  out of  5
rating by Alyssa Covington
"John McChord has been such an amazing help to get me a better rate than I previously had. He was very kind and made the process smooth and easy! He should, at minimum, be making at-least 7 figures a year. Thank you for the help!"
We responded:
"Alyssa, thank you for the 5 star review and trusting us to handle your auto insurance! I'm glad John was able to help you save so much! We appreciate your business! -Andrew"
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James Parks

September 2, 2025

5  out of  5
rating by James Parks
"Ashley was excellent in answering my questions 👍🏻"
We responded:
"We appreciate the 5 star review, James! Ashley prides herself on providing remarkable customer service and it's great to hear when our customers recognize that! Thank you! -Andrew"
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Lynn Judy

August 26, 2025

5  out of  5
rating by Lynn Judy
"They are great to work with! So far I have lowered my premium already in the first 6 months. Thank you State Farm, Andrew Wade agent."
We responded:
"Thank you for the 5 star review, Judy! We appreciate you being an auto insurance customer and please call us if we can help with anything else! -Andrew"
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Caitlyn Rosenberg

August 21, 2025

5  out of  5
rating by Caitlyn Rosenberg
"Jack Thomas and John mcchord helped me get a quote and switch insurance. They are lovely and friendly and deserve the world. Their salaries should be 1 trillion dollars."
We responded:
"Caitlyn, thank you for taking the time to leave us a review! It sounds like John and Jack made quite the impression while helping you with your auto insurance! We're lucky to have them on our new business team! -Andrew"
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Anna Avat

August 19, 2025

5  out of  5
rating by Anna Avat
"I have been with State Farm for awhile now and they are always very helpful and friendly and the rates are good"
We responded:
"Anna, thank you for being a longtime auto insurance customer and for leaving us a 5 star review! We appreciate the kind words and your support! -Andrew"
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Paul Rodriguez

August 15, 2025

5  out of  5
rating by Paul Rodriguez
"He was kind and willing to work with you. Not pushy or aggressive at all. Very understanding."
We responded:
"Paul, thank you for the kind words and 5 star review! We appreciate you trusting our agency to handle your auto insurance needs! -Andrew"
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Juan Quezada

August 14, 2025

5  out of  5
rating by Juan Quezada
"Good customer service!, overall a good person to talk to and will help you with anything you need!"
We responded:
"Juan, thank you for the 5 star review and your positive feedback about our customer service team! I'm glad you had such a great experience! -Andrew"
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Zinnie

August 14, 2025

5  out of  5
rating by Zinnie
"Super helpful with my Renter’s Insurance!"
We responded:
"Zinnie, thank you for your business and the review! I'm glad we were able to help out with your renters insurance! -Andrew"
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Danny Waldroup

August 13, 2025

5  out of  5
rating by Danny Waldroup
"Very nice and helpful, couldn't ask for anything better , thank you Olivia"
We responded:
"Danny, thank you for taking time to leave us a review! We're lucky to have Olivia on our customer service team and I'm happy to hear she was able to assist! -Andrew"
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Rosemary Hisel

August 12, 2025

5  out of  5
rating by Rosemary Hisel
"Amazing customer service. Friendly and helpful. Always courteous."
We responded:
"Thank you for the review Rosemary! It's been wonderful working with you over the years on your auto insurance and home insurance! Please call us at 859-266-6640 to let us know what we can do to earn that 5th star! -Andrew"
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Doug Thacker

August 12, 2025

5  out of  5
rating by Doug Thacker
"Olivia was very professional and very helpful in helping Thank you"
We responded:
"Doug, thank you for the awesome review and trusting our office with your auto insurance and home insurance! We appreciate your business! -Andrew"
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Sandra Gottschalk

August 11, 2025

5  out of  5
rating by Sandra Gottschalk
"Jack was extremely knowledgeable when reviewing my car insurance policy. He was able to answer all of my questions. We moved through the process and were finished in a reasonable amount of time which I appreciated."
We responded:
"Sandra, thank you for being a longtime auto insurance and home insurance customer! I appreciate you taking the time to meet with Jack and complete your review! Also, thanks for taking time to leave us a review! -Andrew"
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JSH19

August 7, 2025

5  out of  5
rating by JSH19
"Nidia set me up for success when I thought I'd have to restart my ENTIRE policy. Definitely a 5 star from me."
We responded:
"Thanks for the review and working with Jack on your auto insurance! We appreciate your business! -Andrew"
Profile photo of Linda Ratliff

Linda Ratliff

August 5, 2025

5  out of  5
rating by Linda Ratliff
"Great to work with and helpful information."
We responded:
"Thank you for the review, Linda! These 5 stars mean a lot to us and I’m glad you had such a great customer service experience! -Andrew"
Profile photo of Polzoon

Polzoon

August 1, 2025

5  out of  5
rating by Polzoon
"Olivia made everything smooth and stress-free—truly exceptional service. I couldn’t be happier with how things turned out!"
We responded:
"We appreciate the 5 star review and thank you for trusting us and Olivia to handle your auto insurance! -Andrew"
Profile photo of Paviell Reese

Paviell Reese

July 30, 2025

5  out of  5
rating by Paviell Reese
"Jack was very helpful and personable. One of the best experiences I've had when it comes to car insurance for sure!"
We responded:
"Paviell, thank you for the 5 star review and working with Jack on your auto insurance quotes! We appreciate your business! -Andrew"
Profile photo of Katherine Owens

Katherine Owens

July 28, 2025

5  out of  5
rating by Katherine Owens
"Nidia was super helpful and took care of our car insurance changes. We’ve only had good experiences with their office. A+"
We responded:
"Katherine, thank you for the 5 star review and being a longtime auto insurance customer! We appreciate your business! -Andrew"
Profile photo of Joe Dickerson

Joe Dickerson

July 28, 2025

5  out of  5
rating by Joe Dickerson
"Excellent on the staffs part, particularly Olivia.."
We responded:
"Mr. Dickerson, thank you for the 5 star review and your support of our small business! It was great meeting you yesterday! -Andrew"
Profile photo of Tra Carr

Tra Carr

July 28, 2025

5  out of  5
rating by Tra Carr
"Very professional. Friendly fast service. Made getting insurance easy."
We responded:
"Tre, thank you for the 5 star review and sharing your customer service experience! We appreciate your trust in us to handle your auto insurance! -Andrew"
Profile photo of Kimberly Stevens

Kimberly Stevens

July 25, 2025

5  out of  5
rating by Kimberly Stevens
"The agency I talked to was Noah Shank. He was great. He went through everything and explained it to my level. He genuinely helped me get my bill lower with still getting what I needed."
We responded:
"Kimberly, thank you so much for this 5 star review! Noah enjoys helping our customers find the auto insurance coverage that best suits their needs AND budget! Glad he was able to help and we appreciate your business! -Andrew"
Profile photo of Starr

Starr

July 21, 2025

5  out of  5
rating by Starr
"Awesome experience this morning with Olivia at Andrew Wade State Farm! Thank you!"
We responded:
"Starr, thank you for the 5 star review and your kind words about Olivia! We're lucky to have her on our customer service team! -Andrew"